Cancel a Subscription
Open Profile → Manage Membership and cancel through Stripe. Paid access remains active through the displayed billing-period end. Cancellation does not remove account information, Trophy Room photos, or saved profiles.
Delete One Trophy
Open My Trophy Room and select the X in the upper-right corner of the saved entry. Confirm the prompt. This removes that saved profile and its stored photo while leaving the account and other entries intact.
Delete the Entire Account
Open Profile → Delete Account. Confirm the warning and type DELETE. TineTracer will cancel an active subscription immediately, remove Trophy Room photos and saved profiles, and remove the authentication account.
Account deletion is permanent and cannot be undone. Cancel the subscription instead if you only want to stop renewal.
Request Deletion by Email
If you cannot sign in, email support@snaptekalabs.com from the account email and request deletion. Additional verification may be required to protect the account.
What May Remain
Limited billing, security, fraud-prevention, transaction, backup, and provider logs may be retained when required for legal compliance, dispute handling, platform security, or under a service provider's applicable retention terms. Deletion from TineTracer does not control data independently retained by Stripe, Google, OpenAI, Supabase, Vercel, or an email provider under their legal obligations.